Booking information

Good to know

You have hopefully already found the most important information for your holiday in our Burgstadl on the website. A little additional information in advance:

Pets

Dogs are welcome here. When making your booking, we kindly ask you to let us know whether we should prepare a small or large bed with treats for your four-legged friend. We also provide a feeding bowl in your apartment. 
To ensure that you and your animal companion can spend a relaxing holiday in the Serfaus-Fiss-Ladis region, you'll find useful tips for your stay here: to the website.  Price per day: €20

Childcare

It is possible to book this for babies, kids and teens at our partner hotel, the 4-Star-Hotel Laderhof in Ladis,  in the immediate vicinity. Price per child: for 4 hours €30 and for 8 hours / incl. catering €62.

SUPER.SOMMER.CARD.

€6 per day for adults
€3 per day for children from 7 years

Swimming pool

It is also possible to use the indoor and outdoor pool at the Laderhof  just 20 metres from your apartment on request and for an additional charge, always between 6 and 9 PM. 3h ticket: Adults €15 and children € 9. 

Winter dashing in the Ladi Skiarena at the Kinderhotel Laderhof

Ski courses in the Ladi Skiarena are available for beginners from the age of 3 (in operation until approx. mid-March). Ski course prices per child and day: €48 with ski equipment

Cancellation conditions

  • No cancellation fees will be charged up to 1 month prior to arrival. We only retain a processing fee of € 20,- for processing and refunding the deposit.

  • From 1 month to 1 week prior to the start of the holiday, we charge a cancellation fee of 70 % of the total sum of the reservation.
  • For cancellations within one week prior to the start of the holiday or in the event of late arrival or early departure, we charge the 100% of the booked stay.

We recommend taking out travel cancellation insurance to be covered in the event of illness (also applies to Covid/Covid quarantine)!